Market Intelligence
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Summaries of our market research can be accessed below; contact your Payments Association for access to the full reports.
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2024
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Click to download Executive Summary
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Emerging Fraud Trends
As financial transactions continue to migrate to digital platforms, the risk and complexity of payments fraud have escalated. Financial institutions must navigate this challenging environment, developing and refining strategies to safeguard their assets and protect their account holders. The Payments Fraud Survey provides a deep dive into the current state of payments fraud, offering critical insights drawn from a wide range of financial institutions. Contact your Payments Association for the full report. |
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2023
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Click to read summary.
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The State of Faster Payments
The digitization that began during the pandemic has become the gold standard for financial services. With demand from consumers and businesses for faster payments firmly established, financial institutions recognize the need to act, but where do they stand on implementation planning? To find out, the Center for Payments conducted a nationwide survey to assess financial institutions' readiness for and interest in instant payments. Contact your Payments Association for the full report. |
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2022
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Click to download Executive Summary.
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Same Day ACH Usage and Strategy
The Center for Payments, in partnership with Nacha, conducted a market intelligence study to better understand the current and potential future of Same Day ACH. For the full report and more information on ways to leverage Same Day ACH or faster payment options, contact your Payments Association. |
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2021
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Click to download summary infographic.
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Payments Priorities in 2021 and Beyond
Recognizing that financial institutions split their time between payments innovation and regulatory compliance, the Center for Payments' third nationwide study of financial institutions, Payments Priorities in 2021 and Beyond, is designed to get a sense of market priorities. The results help financial institutions see where they align with their peers and help drive the Center for Payments’ development of necessary resources. Contact your Payments Association for the full report. |
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2020
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Click to download Executive Summary.
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Digitizing Payments: The Online Account Opening Experience
To support financial institutions offering online account opening, the Center for Payments launched a study examining financial institution practices and procedures to safely manage online account openings, as well as to detect, evaluate, and mitigate associated risks throughout the online account opening process. The results aim to provide financial institutions with insights into different strategies and actions similar organizations undertake for online account opening. Contact your Payments Association for the full report. |
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2019
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Click to download summary infographic.
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Readiness for Faster Payments in the U.S.
The Center for Payments conducted a market intelligence study examining faster payments strategy in the United States. Over 700 financial institutions and organizations from across the U.S. weighed in on how they are implementing a payments strategy and adopting new technologies, such as faster payments. Contact your Payments Association for the full report. |